Help Center

Everything first-time users need before their first removal

BOARD is built around one fast job: remove the person, object, or text that is in the way. This hub explains how the workflow behaves in the browser, how credits work, which files upload cleanly, and what to try if a result is off.

This help hub is written for the moment right before someone spends their first edit. It explains the narrow promises BOARD makes publicly: the product runs in the browser, guest sessions start with 5 credits, supported uploads commonly include JPG, PNG, WebP, and HEIC, and the best results come from photos that are already worth keeping except for one visible distraction. If you want the shortest route to the right page instead of marketing language, start here.

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Guest sessions start in-browser Object removal first Desktop and mobile

Written by the BOARD team at Rainn Inc. and reviewed against the live workflow on March 16, 2026. Questions: support@rainn.ai.

Start Here

If you are new to BOARD, read the workflow page first. Then use the credits and file-type pages to avoid the most common surprises.

How BOARD works The exact removal flow from upload to download, including auto-detection and object selection. Pricing and credits What “start free” means, when credits are spent, and how guest sessions and sign-in interact. File types and devices Supported inputs, size expectations, HEIC behavior, and what works best on phones and laptops. Troubleshooting What to do if detection misses, an upload fails, or the first removal result needs another pass. About BOARD and Rainn Inc. See who publishes this site, how the guidance is written, and where to send product questions.

BOARD is best when you want one thing gone

BOARD is strongest on specific-object cleanup: photobombers, extra clutter, labels, timestamps, signs, and stray details that distract from the image. It is not positioned as a background remover. If your job is “keep the scene, remove this thing,” you are in the right place.

Where to go next

Need a step-by-step walkthrough?

Read our guide on how to remove a person from a photo if you want the fastest path from upload to final export.

Examples and Fit Guides
Demo examples gallery Browse public-safe examples of the cleanup jobs BOARD is targeting right now. BOARD vs Photoshop Use this if you are deciding between a quick cleanup workflow and a full editor. Real-estate photo cleanup Learn where BOARD fits listing-photo cleanup without promising staging or heavy retouching. Product photo cleanup Learn where BOARD fits one-off cleanup in product images without claiming batch catalog workflows.

Prefer to learn inside the product?

Start with a guest session, upload a test image, and use this help hub when you hit a question. BOARD is designed so you can begin before creating an account.

Start free